Well Groomed Pets Marketplace
Last Updated October 1st, 2024
These Terms of Use, along with all referenced policies and exhibits, such as our Privacy Policy and applicable third-party terms (collectively, the "Terms"), govern your use of our Service. Well Groomed Franchise System, Inc., doing business as Well Groomed Pets ("Well Groomed Pets," "we," "us," or "our"), has created these Terms to establish a legally binding agreement between you and Well Groomed Pets, outlining your rights and our rights regarding the provision of our Service. You must accept these Terms in order to visit our website at https://marketplace.wellgroomedpets.com/ (the "Site"), or use any other Well Groomed Pets products and services offered through our platform (the "Platform") via the Site, or any other websites or mobile applications that link to these Terms (collectively, the "Service" or "Services").
By accessing, using, uploading, or downloading any information or materials to or from the Services, or by indicating your agreement to these Terms by creating an account, clicking "Sign Up" or a similar button, using our Sites or Apps, or booking service via our Services, you agree to these Terms. If you do not agree, please refrain from using the Services.
PLEASE READ THESE TERMS CAREFULLY—THEY AFFECT YOUR RIGHTS.
ARBITRATION, CLASS ACTION, AND JURY TRIAL WAIVER. These Terms contain a binding arbitration agreement that limits your right to bring claims in court, participate in class actions, and have disputes decided by a judge or jury, unless you opt-out of arbitration.
CHANGES TO THE TERMS OF USE. We may revise, modify, or amend these Terms and all referenced exhibits or policies from time to time. If you do not agree with any proposed changes, you should stop using the Service immediately. You acknowledge and agree that it is your responsibility to periodically review the Terms to stay informed of any updates.
CONTINUED USE CONSTITUTES ACCEPTANCE OF THE TERMS. Your continued use of our Service, including after any changes to the Terms, will signify your acknowledgment of the updated Terms and your agreement to comply with any modifications.
By accessing our Marketplace portal, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We may modify these Terms at any time, and changes will be effective upon posting on this page. Your continued use of the services following any changes constitutes acceptance of those changes.
You must be at least 18 years old and have the legal capacity to enter into these Terms. By creating an account or using the Marketplace Portal, you represent and warrant that you meet these eligibility requirements.
To access certain features of the Marketplace Portal, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to keep this information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree to:
- Use the Marketplace Portal only for lawful purposes and in compliance with all applicable laws and regulations.
- Not share your account information with any third party.
- Not use the Marketplace Portal for any fraudulent or unauthorized purpose, including but not limited to impersonating any person or entity.
- Not share referral data with unauthorized third parties.
The Marketplace Portal enables partners (vets, trainers) to receive referrals for pet parents. The referral process involves sharing specific information, including but not limited to the pet parent’s name, contact details, and pet information (breed, age, weight). All referrals are based on the information provided by our partners, and Well Groomed Pets is not liable for the actions or services of referred partners.
Partners can purchase credits to access referrals through the Marketplace Portal. All transactions are processed securely via Stripe. We offer a tiered credit system where purchasing larger bundles results in lower pricing per credit. Refunds for credits may be granted at our discretion, subject to a reduced processing fee.
We may utilize third-party service providers, including but not limited to:
- Payment Processing: Stripe for secure payment processing.
- Email Services: Google for managing email communications and notifications.
These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
All content, trademarks, and other intellectual property on the Marketplace Portal are the property of Well Groomed Pets or our licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Marketplace Portal for its intended purposes. Unauthorized use is strictly prohibited.
To the fullest extent permitted by law, Well Groomed Pets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Marketplace Portal, even if we have been advised of the possibility of such damages.
Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree that any claims or disputes will be resolved on an individual basis and that you will not initiate or participate in any class action or class-wide arbitration.
We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the new Terms on this page with a new effective date. Your continued use of the Marketplace Portal following the posting of changes constitutes your acceptance of those changes.
These Terms shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles.
For any questions or concerns regarding these Terms, please contact us at:
support@wellgroomedpets.com or at: 2034 Lupine, Lake Forest, CA 92610